T&Cs
*Items require a deposit/ full payment when ordering, due to Personalisation of products.
*Deposit secures any item- Items will not be held until deposit is paid.
*Deposits are non refundable
*Orders Cannot be changed once your order has been placed as most orders are started/completed quickly after order is placed-
-please notify me asap if you have made a mistake when placing your order.
*Any damages/breakages must be reported to me within 2 days of order being received.
Any faulty items need to be returned for exchange or refund.
*All items are individually personalised and designed by Personalised by Paula.
*Please note important information regarding colour(s) of products
Actual colours may vary. This is due to the fact that every computer monitor, laptop,
tablet and phone screen has a different capability to display colours and that everyone sees
these colours differently. We try to edit our photos
to show all of our products as life-like as possible, but please understand
the actual colour may vary slightly from your monitor
*Unfortunately no refunds can be given on personalised items. (no exceptions)
(Please ensure if you checked all details submitted before placing
your order as mistakes cannot be rectified later)
*Human errors can occur so if there is a mistake on an item, on my part,
please contact me ASAP and I will rectify it, please notify me within 3 days of receiving your order.
*Delivery by Courier/Post Available anywhere in Ireland. Max €6 up to 10kg
*No liability accepted for unregistered post if undelivered, I recommend using our tracked delivery service €6
*Orders will be normally dispatched within 2-4 days of payment being received.
*Courier takes approx 3-5 working days
(Subject to delays out of my control)
*If you would NOT like your product featured on the website or Facebook page
please be sure to let me know.